Troubleshooting

Checkout not loading: fix checklist

A fast sequence to resolve the most common checkout issues.

Verify product status

Confirm the product is published and has valid pricing.

Ensure the storefront is active and not hidden behind draft settings.

Check payment connection

Verify Stripe is connected and account onboarding is complete.

Inspect logs for webhook signature failures or API key mismatches.

Validate browser and network conditions

Retry in an incognito session to rule out extension interference.

Confirm there are no blocked third-party scripts on your domain.