LootlyLootly Docs
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Documentation

Getting Started
Complete onboarding and choose your URLFirst-day launch checklistLaunch your Lootly store in 15 minutesSet up your profile and branding
Products
Create a booking productCreate a digital download productCreate a support productCreate and publish a course productManage product sections and order
Storefront & Checkout
Create high-converting product pagesCustomize checkout fields and termsOptimize your storefront for mobileTest checkout end-to-end before launch
Payments & Billing
Connect Stripe and verify payoutsFix failed or pending paymentsRefund policy and customer communication templateUnderstand payout timing and fees
Integrations
Connect Instagram and social linksIntegration troubleshooting checklistSet up Calendar and Zoom integrationsSet up Zapier order automation
Customers & Orders
Grant course access manuallyManage orders and customer recordsResend receipts and delivery access
Account & Security
Manage notifications and alertsSecure your account and sessionsUpdate account profile and settings
Troubleshooting
Checkout not loading: fix checklistLogin and session issuesProduct not visible: fix checklistWebhook events not processing

Collection

Payments & Billing

Stripe setup, payouts, pricing, and subscriptions.

Connect Stripe and verify payouts

Secure checkout setup and payout checks before launch.

Fix failed or pending payments

Resolve common payment failures before they become support backlogs.

Refund policy and customer communication template

Define clear refund terms and respond consistently to buyers.

Understand payout timing and fees

Know when funds settle and how fees affect net revenue.