LootlyLootly Docs
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Documentation

Getting Started
Complete onboarding and choose your URLFirst-day launch checklistLaunch your Lootly store in 15 minutesSet up your profile and branding
Products
Create a booking productCreate a digital download productCreate a support productCreate and publish a course productManage product sections and order
Storefront & Checkout
Create high-converting product pagesCustomize checkout fields and termsOptimize your storefront for mobileTest checkout end-to-end before launch
Payments & Billing
Connect Stripe and verify payoutsFix failed or pending paymentsRefund policy and customer communication templateUnderstand payout timing and fees
Integrations
Connect Instagram and social linksIntegration troubleshooting checklistSet up Calendar and Zoom integrationsSet up Zapier order automation
Customers & Orders
Grant course access manuallyManage orders and customer recordsResend receipts and delivery access
Account & Security
Manage notifications and alertsSecure your account and sessionsUpdate account profile and settings
Troubleshooting
Checkout not loading: fix checklistLogin and session issuesProduct not visible: fix checklistWebhook events not processing

Collection

Troubleshooting

Fix common issues quickly with step-by-step checks.

Checkout not loading: fix checklist

A fast sequence to resolve the most common checkout issues.

Login and session issues

Resolve common sign-in loops, session expiry, and auth state errors.

Product not visible: fix checklist

Quickly debug products that are missing from storefront views.

Webhook events not processing

Troubleshoot event delivery and processing failures step by step.