LootlyLootly Docs
help.lootly.xyz

Documentation

Getting Started
Complete onboarding and choose your URLFirst-day launch checklistLaunch your Lootly store in 15 minutesSet up your profile and branding
Products
Create a booking productCreate a digital download productCreate a support productCreate and publish a course productManage product sections and order
Storefront & Checkout
Create high-converting product pagesCustomize checkout fields and termsOptimize your storefront for mobileTest checkout end-to-end before launch
Payments & Billing
Connect Stripe and verify payoutsFix failed or pending paymentsRefund policy and customer communication templateUnderstand payout timing and fees
Integrations
Connect Instagram and social linksIntegration troubleshooting checklistSet up Calendar and Zoom integrationsSet up Zapier order automation
Customers & Orders
Grant course access manuallyManage orders and customer recordsResend receipts and delivery access
Account & Security
Manage notifications and alertsSecure your account and sessionsUpdate account profile and settings
Troubleshooting
Checkout not loading: fix checklistLogin and session issuesProduct not visible: fix checklistWebhook events not processing

Collection

Getting Started

Account setup, first storefront launch, and core configuration.

Complete onboarding and choose your URL

Finish onboarding quickly and lock in a clean, memorable subdomain.

First-day launch checklist

A practical day-one checklist to launch with fewer support issues.

Launch your Lootly store in 15 minutes

Set up your profile, branding, and first storefront link.

Set up your profile and branding

Apply consistent brand elements so your storefront looks trustworthy.